Powerful contact form

Connect Powerful contact form with Chatty to automatically convert form submissions into conversations

Who can use this feature?

• This feature is available for all users.

What is Powerful contact form integration?

Powerful contact form integration connects your form app with Chatty inbox, automatically turning each form submission into a conversation.

Get Powerful contact form free

Why integrate Powerful contact form?

With Powerful contact form integration, you can:

• Create individual conversations for each customer who submits a form

• Automatically capture customer details from the form

• Keep all inquiries organized in your inbox

• Respond to customers directly from Chatty

• Track customer conversation history

Forms must include either email or phone number to create conversations.

How to set up Powerful contact form integration

1

Set up forwarding email in Chatty

(If you have already connected your email, skip this step.)

Add an email address as a forwarding email in Chatty to receive form submissions.

1. From Chatty, go to Channels

2. Click Add email

3. Add your email as forwarding email

4. Click Send verification email to confirm

2

Copy forwarding email

3

Go to Powerful contact form

4

Open the form you want to connect

5

Paste email in form settings

• Open form builder

• Click Mail

• Add the email you set up in Chatty as the form notification email

6

Click Save

Manage form conversations

When a customer submits a form, Chatty automatically creates a conversation in your inbox.

Each form submission:

• Creates a new conversation with the customer's profile

• Captures customer information from the form (name, email, phone)

• Shows form content as the first message

• Allows you to reply directly to the customer from Chatty inbox

Note: Form notification emails won't create duplicate conversations in your inbox.