Pricing
How much you need to pay to use Chatty and what you'll get
Pricing
50 AI conversations/month
$0.4 per additional conversation
500 products for AI training
5 agents
Auto-translate: 2 languages
Multi-channel
12-month chat history
Fully-customizable chatbox
300 AI conversations/month
$0.4 per additional conversation
8,000 products for AI training
10 agents
Auto-translate: 9 languages
Multi-channel
Unlimited chat history
Fully-customizable chatbox
Analytics
700 AI conversations/month
$0.4 per additional conversation
20,000 products for AI training
Unlimited agents
Auto-translate: unlimited languages
Multi-channel
Unlimited chat history
Fully-customizable chatbox
Analytics
Dedicated AI consultant
$16.99/month with annual bill
$58.99/month with annual bill
$169.99/month with annual bill
50 AI conversations (lifetime)
No additional conversations
1 email channel
FAQs page
100 products for AI training
90 days chat history
Compare plans
AI assistant
AI conversationss
50 (lifetime)
50/month
300/month
700/month
Additional conversations
✖️
$0.4/conversation
$0.4/conversation
$0.4/conversation
Products for AI training
100
500
8,000
20,000
Custom answers for AI training
100
1,000
Unlimited
Unlimited
URL & File for AI training
20
50
500
700
AI transfer
✅
✅
✅
✅
Instructions for AI
✅
✅
✅
✅
AI Shopping
Markets
❌
❌
✅
✅
Size guide
❌
❌
✅
✅
AI channels
❌
❌
✅
✅
Smart product recommendation
Limited
Limited
✅
✅
Proactive chat
Welcome visitors
✅
✅
✅
✅
Subsribe newsletter
✅
✅
✅
✅
Collection boost
❌
✅
✅
✅
Cart booster
❌
❌
✅
✅
Cart reminder
❌
❌
✅
✅
Live chat & Helpdesk
Live chat
✅
✅
✅
✅
Team member
1
5
10
Unlimited
Notifications
✅
✅
✅
✅
View customer details
✅
✅
✅
✅
View shopping carts
✖️
✅
✅
✅
View history browsing
✅
✅
✅
✅
Auto chat assignment
✅
✅
✅
✅
Auto chat resolution
✅
✅
✅
✅
Chat history
90 days
12 months
Unlimited
Unlimited
Insert file & image
✅
✅
✅
✅
Insert Shopify data (Product, Discount)
✅
✅
✅
✅
Insert FAQs
✅
✅
✅
✅
Quick replies
✅
✅
✅
✅
CSAT survey
❌
❌
✅
✅
Channels
1 email
Unlimited
Unlimited
Unlimited
Messenger and Instagram
✅
✅
✅
✅
✅
✅
✅
✅
FAQs
Unlimited FAQs
✅
✅
✅
✅
Import, Export FAQs
✅
✅
✅
✅
FAQs page customization
Default
Fully-customizable
Fully-customizable
Fully-customizable
FAQs block
✅
✅
✅
✅
Auto translate FAQs
✖️
2 languages
9 languages
Unlimited languages
Integration
Shopify flow
✅
✅
✅
✅
Klaviyo
✅
✅
✅
✅
Loyalty program & Rewards
✅
✅
✅
✅
Contact form
✅
✅
✅
✅
Website embed
✅
✅
✅
✅
Preferences
Chatbox customization
Default preset
Fully-customizable
Fully-customizable
Fully-customizable
Chatbox logo
✖️
✅
✅
✅
Others
Analytics
Limited
Limited
✅
✅
24/7 support
✅
✅
✅
✅
Dedicated consultant
✖️
✖️
✖️
✅
Promotion deal
Download app and claim your own deal in the app.
FAQs
Is there still a free plan available?
Yes, our free plan will continue to be available with its current features.
How much do the paid plans cost?
We have Basic monthly plan at $19.99; Pro at $68.99; Plus at $199. See plan comparisons for more details.
What additional features do the paid plans offer?
We have some new features help you better support customers:
Team management
Auto translate feature
Will there be a trial period for the paid features?
We offer a 7-day free trial for any paid plan. You can cancel anytime during the trial period.
Will I lose access to the features I'm currently using for free? If no, what are free features?
These following features will be limited in Chatty free version:
Customize chatbox
Auto translation
Chat history: 90 days
No follow-up email
Chat avatar customization
Are there any discounts for long-term subscriptions?
Yes. To celebrate our launch, we're offering Early bird deal: 50% off for the first 3 months
How to apply a discount code?
Go to Subscription → In Discount code, insert your code and click Apply.
What happens to my existing data and settings if I don't upgrade?
Your settings and data will be safe.
Will my chat history be affected if I don't upgrade?
Your chat history will be removed if it more than 90 days.
Can I have a refund?
Yes, you can. We offer a 30-day Money Back Guarantee (30 days from the start of your free trial), which applies for the following circumstances:
You do not wish to continue the subscription after the first month
You cancel the paid plan before the first circle ends
You forget cancel trial period or have accidentally choose the paid plan without using it in the first month
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