Meet your new AI support

We're transforming Chatty with advanced AI features to make your customer support smarter, faster, and more efficient

Why AI is our priority

The future of eCommerce support is AI-powered

In today's fast-paced e-commerce world, customers expect instant & accurate responses 24/7.

AI isn't a nice-to-have – it's becoming essential for providing the level of service your customers demand.

• 90% of queries can be handled automatically with AI support

• 24/7 support without increasing your team size

• 3x faster response times with AI assistant

What's in new AI package

️🛒 Product recommendation

Train your AI assistant by your products information & enable AI product recommendation during conversations to boost sales opportunities

📚 Enhanced AI training

Train your AI with multiple data sources - upload files, import from URLs, and add custom topics for more accurate responses

️📊 Smart transfer controls

Customize AI-to-agent transfer with automatic message templates, smart assignment, and more management for team

️🎭 Custom AI bot

Customize your AI assistant's tone and instructions to match your brand voice perfectly

👨‍💻 AI replies

Automatically handle common inquiries and suggest responses based on your training data and past conversations

📊 AI analytics

Provide revenue reports and conversation analytics to track your support performance

Building with us

We're building AI specifically for eCommerce, shaped by real experiences from merchants like you.

Every store is unique - and your challenges help us create solutions that truly work.

Try our new AI features and share your thoughts. Your feedback helps us build exactly what your store needs.

▶ Try new AI features